SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Based on the weight and dimensions of the package, we will choose the most appropriate shipping method for your country and region. Please trust in our expertise and professionalism.We use a variety of transportation methods, such as economy small packet, ePacket, and international express UPS, etc.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Mecrt (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://mecrt.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Welcome to Mecrt.com, your premier destination for handcrafted treasures from around the world
Our reviews are verified for authenticity
Super cute. Equal to the description!
Very father I recommend it.
Very nice bracelet, comfortable to wear, I recommend it. I might buy another one this week for my wife.
Fast shipping and everything perfect, exact to the photos, 100% recommended!
Very fast delivery, estimated delivery for January 10 and arrived on December 10, excellent quality and good size.
Such as the description very beautiful congratulations to the store blessings
Thank you very much store reliability top
Norms
Very beautiful, hopefully natural stone, very good product. Will buy again. I recommend the store.
Fast shipping. Perfect item. Good store. Thank you! :)
bonito
Very beautiful, definitely will be buying more products from the store.
Very cute same as the photo.
Thank you for the baslet, it is very beautiful, the stones are natural, better than expected. I order from the store for the first time, always very fast and high quality. Recommend
It is equal to the image, very well done, I love it, only the arrival time was prolonged a little
Nice bracelet, but on the small side for western wrist
Good arrival.
Good quality, perfectly meets the description. About a month for delivery. Recommended Product
linda
They came very well and of very good quality thank you
Beautiful bracelet, looks excellent quality, store super recommended, I loved it, thank you very much.
received in good order. Thank you
High quality seven chakra bracelet.
Beautiful and excellent quality.
Very satisfied with the product. I bought several times. Super recommended to store